Privacy Policy

Introduction

At RenovClear, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cleaning services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request a quote for our services
  • Complete forms on our website
  • Sign up for our services
  • Contact us for support

The personal information we collect may include:

  • Name and contact details
  • Property address and access information
  • Service preferences and requirements
  • Payment information
  • Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • Device type and operating system
  • Browser type and version
  • IP address and location data
  • Pages visited and time spent on pages
  • Referral sources

How We Use Your Information

We use the information we collect for various purposes, including:

Service Delivery

  • Processing and fulfilling your cleaning service requests
  • Communicating about scheduling and service details
  • Providing customer support and assistance
  • Managing your account and preferences

Business Operations

  • Improving our services and website functionality
  • Analyzing usage patterns and trends
  • Developing new features and services
  • Protecting against fraud and unauthorized access

Information Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure data storage and transmission
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection
  • Incident response procedures

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When personal information is no longer needed, it is securely deleted or anonymized.

Your Rights

You have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to object to processing
  • The right to data portability

Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.